Lost Planet 2 Save Issues, Crash Fix & More (PC)

Finally, the PC version of Lost Planet 2 is here. This highly anticipated third person shooter video game from Capcom has been released on the 12th October in North America, several months after the console release. I’ve had the opportunity to play the game (single player component) for several hours and I must say the graphics look absolutely beautiful when maxed out. Gameplay however can sometimes get a bit boring and the game appears to be rather short as well. Anyways Lost Planet 2 is one of the better PC titles to be released this year and you won’t be too disappointed with it. For those who are having trouble getting the game to run, here’s our routine troubleshooting article for LP2. There are some common fixes you can try to avert save issues and crashes – this article is a work in progress and more fixes will be added later, as they are discovered.

How do I save progress in Lost Planet 2?

This is one of the most frequently asked questions in our troubleshooting articles. LP2 is a Games For Windows Live (GFWL) based title and you need access to a GFWL account in order to save game progress. But don’t worry,  in case you don’t have an online profile, you can still save the game using an offline account. Step by step instructions on how to do this is given below:

  1. Launch the game. Open the Windows Live menu (or it will open automatically, prompting you to log in or create a new account).
  2. If you are not logged into any GFWL profile continue to step 3. If you are already logged onto a profile (local or online), try launching the single player component and try to save progress. If saving and loading works fine, you obviously have no problem. If it does not work, you’ll need to sign out of the current profile before continuing to step 3 (Create profile button will only become visible when you aren’t logged in).
  3. Click on ‘Create new profile’ button.
  4. In the dialog box that pops up DO NOT hit continue. Hitting continue will take you to a registration page for an ONLINE profile – this is not the requirement.
  5. Once in the ‘Create Gamer Profile’ window, scroll down so that you can see the bottom paragraph.
  6. Look for the hyperlinked ‘created a local profile’ link in last paragraph. Clicking this will allow you to create a new offline profile.

Note that an offline GFWL account will not let you play online. But you should be able to play single player mode without any issues whatsoever. A YouTube video showing how to make an offline xlive account can also be found here.

Crashes and Error messages

Just like with any game, you might run into crashes and error messages caused by a number of different reasons. Here are some common fixes you can try to avert such annoyances. If you get any of those Lost Planet 2 has stopped working errors, first thing you should do is to update DirectX. I myself had the misfortune to run into one of these errors and upgrading to the latest DX version resolved the issue for me. You can download the latest DirectX monthly runtime from here. This should fix most crashes at startup and launch.

Another common error you might run into is the missing xlive.dll issue. This is mostly caused by a missing or incomplete installation of Games for Windows Live (GFWL) component. You can download the GFWL client from this location (choose Download option even if you don’t have a gamertag)

Update your graphics drivers

Always update your video card drivers to the latest build before running the game – if latest drivers do not work, try downloading and installing latest beta drivers (do this at your own risk).

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