Fix Dead Rising 2 Crash, Sound, Save & Controller Issues, Missing DDL Error & More

This is again a busy time for PC gamers – there are several popular titles out at once and TBH they all look pretty good. Dead Rising 2 is one of those highly anticipated titles of the year and it’s due to hit the shelves on 28th of September in North American markets. The game reminds me a lot of Devil May Cry and fans of the action, survival horror genre should enjoy this title from Capcom. As usual, here’s our troubleshooting article for Dead Rising 2 – this post aims to provide help with most common annoyances and issues people seem to be having with the game. I haven’t run into any major showstopper bugs with the legit version of Dead Rising 2 but some of the pirated copies floating around in file sharing networks seem to be somewhat buggy. Note that this article is a work in progress – we will be adding new fixes/solutions as they are discovered.

Missing msvcr100.dll file error

One of the most common errors users seem to be running into with Dead Rising 2 is the missing msvcr100.dll file error. Fortunately, this is easily fixed:

  1. Download and install the Microsoft Visual C++ Redistributable package from here.
  2. Try running the game now. If the error is fixed, your problem is obviously solved. Else continue to step 3.
  3. Download the msvcr100.dll file from this location (choose the free download option).
  4. Extract and copy the file into your System32 directory. This is usually C:\Windows\System32
  5. Run the game.

Game crashes to desktop (CTD) at launch, black screen or won’t start

There can be a number of different reasons why this can happen but here’s a fix for a common culprit with almost all recently released Capcom games. Dead Rising 2 might crash if your sound card’s audio sampling rate is set to any value above 24 bit/48000 Hz range. To fix this issue, follow the steps below (applicable on Windows Vista and Windows 7 systems):

  1. Open Control Panel –> Sound.
  2. In the ‘Playback’ tab, select ‘Speakers’. Choose ‘Properties’.
  3. In the Speaker Properties window, switch to the ‘Advanced’ tab.
  4. Under the ‘Default Format’ drop down, choose 24 bit, 48000 Hz (Studio Quality) option.
  5. Close all Windows by pressing Ok. Run the game.

Windows 7 Sound Fix

Note that you should try this fix if you have run into audio issues including noisy sound, stuttering or lagging audio, no audio, etc. as well.

Unable to save progress in Dead Rising 2

Dead Rising 2 is a Games For Windows Live (GFWL) based game. Saving in such games is usually handled by the xlive system. However, some pirated copies of the game that are floating around have the Windows Live component partially disabled or modified in a bid to circumvent the copy protection mechanism. If you are using a pirated version of Dead Rising 2 and have run into a save issue, this is the likely cause – there is no possible fix unless whatever release group who leaked the game comes up with a fixed version.

Another reason why game progress is not being saved could be because you are not logged into Games For Windows Live account. If you don’t have an online account, follow the step by step instructions here on how to create an offline account and continue playing (same fix for F1 2010 applies here - refer to the first section ‘How do I save progress’).

Dead Rising 2 won’t detect my game controller

Controller issues including the 3rd party controller not being detected by the game can also be related to  xlive modification. For example if you are using a pirated version of Dead Rising 2 and trying to use a wireless XBOX 360 controller, chances are that it won’t work. Controller detection is handled by the GFWL component and as mentioned earlier in some pirated versions of DR2 this appears to be disabled. If this is the case, you might try your luck with Xpadder but I can’t confirm it really works or not.